top of page

Return & Exchange Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, please contact us within 14 days of receiving your order to request a refund or exchange.

Policies

Shipping and Delivery Policy

We offer several shipping options to our customers, including standard shipping via USPS and FedEx. Shipping fees are calculated at checkout based on the weight and destination of the package.

Return policy

We offer a full refund for any items that are damaged or defective upon receipt. To request a refund, please contact us with your order number and a description of the issue. We may ask for photos or other evidence to support your claim.

Exchanges Policy

If you would like to exchange an item, please contact us within 14 days of receiving your order. We will work with you to find a suitable replacement item. You will be responsible for the cost of return shipping.

Please note:

  • Refunds and exchanges are only available for items purchased directly from our website.

  • We reserve the right to refuse a refund or exchange if we believe a customer is abusing our policy or making fraudulent claims.

  • Refunds will be processed within 7-10 business days of receiving the returned item.

  • We hope that you are happy with your purchase, but if you have any questions or concerns, please do not hesitate to contact us.

  • Orders are processed within 1-2 business days, and customers will receive a shipping confirmation email with tracking information once the package has been handed over to the carrier.

  • Delivery times vary based on the customer's location and chosen shipping option. Standard shipping typically takes 3-7 business days, while expedited shipping options are available for an additional fee. Please note that delivery times may be affected by weather, holidays, or other factors outside of our control.

  • If there is an error with the shipping address, please contact our customer support team immediately so that we can make the necessary corrections. We are not responsible for packages that are lost or delayed due to an incorrect shipping address.

  • If a package is lost or damaged in transit, please contact us within 14 days of the delivery date so that we can file a claim with the carrier.

  • We will work with you to either issue a refund or send a replacement item. We hope that you are satisfied with your purchase, but if you have any questions or concerns about shipping and delivery, please don't hesitate to contact us.

bottom of page